Mobile ticketing

Mobile ticketing is the process whereby customers can order, pay for, obtain and/or validate tickets using mobile phones, without the need of a physical ticket. A mobile ticket contains a unique ticket verification (QR code). Mobile tickets reduce the production and distribution costs connected with traditional paper-based ticketing channels and increase customer convenience by providing new and simple ways to purchase tickets. People will not worry about losing a ticket or realizing left tickets at home when arrive at the venue.[1] Mobile tickets are also a way to combat scalping and ticket fraud that has been a big problem for the entertainment industry.[2]

Mobile tickets should not be confused with E-Tickets (electronic tickets) which are used by airlines since 1994, they can be sent by e-mail, printed and shown at the check-in desk at the airport to obtain a boarding pass.[3]

Many train and bus operators in Europe have created phone apps in which tickets can be bought and stored. These include but are not limited to SJ, DSB, NSB, DB and selected local transit authorities.

  1. ^ "How to Use QR Codes on Tickets - QR Code Generator". Retrieved 2019-03-06.
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  3. ^ "IATA Press Release No.: 25, Date: 31 May 2008".