Voicemail

A voicemail system (also known as voice message or voice bank) is a computer-based system that allows people to leave a recorded message when the recipient is unable to answer the phone. The caller is prompted to leave a message and the recipient can retrieve said message at a later time.

Voicemail can be used for personal calls and more complex systems exist for companies and services to handle customer requests. The term is also used more broadly to denote any system of conveying stored telecommunications voice messages, including using an answering machine.