Web chat

A web chat is a system that allows users to communicate in real-time using easily accessible web interfaces. It is a type of Internet online chat distinguished by its simplicity and accessibility to users who do not wish to take the time to install and learn to use specialized chat software.[1] This trait allows users instantaneous access and only a web browser is required to chat. Users will always get the latest version of a chat service because no software installation or updates are required.

  1. ^ Gao, Kevin. "5 Best Practices for Increasing Sales with Live Chat Software". Salesforce. Retrieved 23 September 2014.

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